Our Terms & Conditions

Effective Date: 08/07/2025
Business Name: Dreaming Farms

Welcome to our family-owned pumpkin patch and Christmas tree farm. By visiting our property, purchasing our products, or using our services, you agree to the following terms and conditions.

1. General Policies

  • We are a family-friendly environment. Please be respectful to our staff, guests, animals, and property.

  • Children must be supervised by a parent or guardian at all times.

  • Pets are welcome but must be leashed, under control, and cleaned up after.

  • No smoking or vaping anywhere on the property.

  • Please use designated entrances and exits only. Do not climb or jump fences.

2. Safety Rules

  • No running in the fields or farm areas.

  • Do not pick up pumpkins or trees by their stems or branches.

  • Follow all posted signs and staff instructions for your safety and others.

3. Photography Policy

  • Personal photos are welcome!

  • Professional photography (including DSLR cameras, props, or staged sessions) requires prior written or verbal approval from a team member.

  • Photos and videos taken on the farm may not be used for commercial purposes without permission.

4. Sales and Reservations

  • All sales are final. We do not offer refunds or returns.

  • Only full payment reserves your product(s) and delivery or pickup time.

  • If applicable, exchanges may be allowed before delivery, based on availability.

5. Delivery Policy (Pumpkins and Trees)

  • Customers are encouraged to view products in person before delivery.

  • If you decline to view your items, you agree to accept our staff’s selection based on their best judgment.

  • You have 24 hours after delivery to report any quality issues, such as rotten produce.

  • Delivery Options:

    • Basic Delivery: Drop-off at your doorstep.

    • White Glove Delivery (Trees Only): Includes placing the tree on a stand inside your home. Does not include decorating or moving furniture.

6. Liability

  • By entering the property, you accept responsibility for your own safety and that of your children and pets.

  • We are not liable for any injuries, loss, or damages that occur on our property or as a result of using our products.

7. Weather Closures

  • We are a working outdoor farm, and our hours or events may be impacted by weather conditions.

  • We will be closed during heavy rain or other severe weather for the safety of our guests and staff.

  • Check our website or social media for real-time updates on closures, delays, or rescheduling.

8. Privacy Policy

  • We respect your privacy and are committed to protecting your personal information.

  • Any information collected (such as name, email, phone number, or address) is used only to fulfill orders, respond to inquiries, or send updates if you've opted in.

  • We never sell, rent, or share your personal data with third parties.

  • Payments are securely processed through our third-party payment provider(s); we do not store full credit card information.

9. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Any changes will be posted on our website or at the farm entrance.

Thank you for supporting our family farm!